Miller Technical Communications and Miller's Safety Manuals provide engineering, environment, health and safety technical writing services to oil/gas and pipeline companies operating in Western Canada (Alberta, British Columbia, Saskatchewan, and Manitoba), the United States, in South America, and North Africa. Technical writing services include:
Researching, developing, updating and re-formatting company manuals, handbooks, on-line documents (intranets), digital forms, hard-copy reports, bulletins, fact sheets in the following areas:
- Engineering codes/standards/practices/procedures (i.e., pressure equipment and integrity management, enhanced production measurement/accounting, facilities, pipelines, drilling, servicing and completions, etc.).
- Workplace environment, health & safety (EH&S) manuals and worker orientation guides (i.e., COPs, SOPs, SSOPs, OHOPs, EOPs, governance, standards, policies, and workplace rules).
- Regulatory compliance manuals/user guides (i.e., AB/BC/SK/MB OHS, WCB, AER, OGC).
- Emergency Response Management, Role Booklets, ICS Forms, and TableTop Exercises.
- Company standards associated with task/process analysis, hazard assessment, risk management, incident reporting and investigation.
- Oilfield related PowerPoint presentations, newsletters, bulletins, and handouts.
Consulting with management and staff on EH&S policies, procedures and operations when required. Delivering EH&S presentations and training to clients.
Reformatting documents by inserting company name, information and company logos.
Obtaining and interpreting legislative information from provincial and federal governmental agencies and its impact on operations. Communicating regulatory/legislative changes to our client base.
Provincial/federal OHS legislation (includes WCB), Environmental Regulations, AER Directives, BC OGC Guidelines, SK ECON, MB IE&M, Industry Recommended Practices, CSA/ANSI Standards.
Providing advanced PDF services (i.e., conversions, portfolios, forms, date stamps) for document control. Promoting and implementing up-to-date technical writing techniques and software. Conversion of MS Word forms to Adobe PDF for data entry/transmission on laptops/notebooks and iPads.
Providing expertise in Microsoft Office Pro 2003 and 2010 editions, Microsoft Visio, Adobe CS5 Design Suite (i.e., InDesign, Photoshop, Acrobat) as it pertains to document preparation and desktop publishing. We have worked with many software programs and we can quickly adapt to a client's software, templates, and/or style guides.
Developing, designing, implementing and maintaining document templates and style guides.
Establishing and maintaining ISO-based EHS management systems.
Preparing and implementing the Management of Change (MOC) process for facilities, production processes, equipment and/or personnel.
Conducting GAP analyses of a company's existing documentation and current practices with new business and/or regulatory requirements all in alignment with corporate expectations (include other business units), policies and management standards.
Aligning documentation after mergers, acquisitions, or divestitures.
Developing, implementing and maintaining corporate document control systems.
Preparing contracts/proposals for work in the Canadian Arctic which includes organizing logistical support (i.e., camps, helicopters and fuel caches, etc.) and contacting aboriginal groups (i.e., hunters/ trappers associations).
Coordinating and facilitating print production services for clients.
Note: For detailed information on clients and products/services, refer to experience matrix below.
Technical Writing Services for Oilfield and Pipeline Companies Since 1985
|Contract Work With
What We've Done
|Conoco-Phillips||EnCana & Cenovus||Suncor||Kinder Morgan||Hunt &
|Husky Energy||MEG Energy||Harvest (HOC)||Crescent Point & Stat Oil||Penn West||Paramount, Trilogy & Perpetual||Parkland Industries (Canada Wide)||Other Companies8|
|ISO Management System1||Worked on Standards||Worked on Standards||Work in Progress||Worked on Standards|
|Engineering Operating Practices/Specifications2|
|Pressure Vessel, Pipeline Integrity and Operations|
|Oil/Gas Measurement Manuals as per AB EPAP2|
|Document Control Systems|
|User Guides of AER Directives & Enform IRPs|
|Health & Safety2|
|Environmental Practices2||Worked on Standards|
|Health & Industrial Hygiene|
|Drilling, Completions, Well Site Operation Practices|
Important Note: All work is regulatory compliant for the applicable provincial, territorial, or federal acts, regulations, codes, agency directives, and in accordance with engineering best practices.
1 Research, develop, or update ISO-based management systems for companies in Western Canada (CPC, Suncor, Husky, Encana, Cenovus) or internationally (Hunt)
2 Develop and write/update engineering, EPAP measurement, EHS manuals, programs, standards, or practices for use in AB, BC, SK, MB or internationally
3 Orientation handbooks for new/transferred employees or contractors for AB, BC, SK & MB in various formats (i.e., stapled, 3-ring, spiral bound, PDFs for laptops & iPads)
4 Merge/align manuals, programs, or practices after M&As (i.e., Gulf to ConocoPhillips, PanCanadian + Alberta Energy to EnCana, then in 2014 split to Cenovus & EnCana)
5 ERP core plans and corporate response management plans, field level ERPs, crisis management plan, role booklets, tabletop exercises, training PowerPoints for use in AB, BC, SK, and MB
6 Forms & reports in various formats (e.g., booklets, NCR pads, PDF conversions for on-line data entry using laptops or iPads) necessary to implement operating practices
7 GAP and task analysis, technical writing style guides, warehouse practices, or print facilitation of manuals, handbooks, pamphlets, laminated cards, handouts, etc.
8 Includes Atco Pipelines/Frontec, Baytex, Cutpick, First Calgary Petroleum, Athabasca, Chinook, Petrofund, Peyto, Talisman, Vanquish, Vermillion, Western Inspection, etc.